Shipping & Delivery

 

All orders are prepared and shipped from Buenos Aires, Monday to Friday.
Orders placed on weekends or holidays will be processed the next business day.

We offer free worldwide shipping on all orders.

Once your order is placed, shipping times may vary depending on the destination. You’ll receive a confirmation email with tracking details as soon as your order is on its way.

All international shipments are sent DDU (Delivery Duties Unpaid). This means any duties or taxes applied upon arrival are the responsibility of the customer. If these charges are refused and the parcel is returned, a return shipping fee will be deducted from the refund.

We recommend checking with your local customs office if you have questions about potential import duties or taxes.

Please note:

. VK is not responsible for customs delays or payment issues that may affect delivery time.

. Product availability is not always guaranteed. If an item is out of stock or delayed, we’ll let you know by email as soon as possible.

If you need help or have special shipping requests, feel free to write to us at sales@valentinakarnoubi.com — we’re happy to assist you.